Muno enables users to create AI agents designed to conduct voice conversations with team members and users. The primary purpose is to automate communication tasks that typically require human intervention, allowing managers and team leaders to focus on more strategic work while maintaining visibility into team progress.

Key features include the ability to generate documents containing conversation insights and summaries from these interactions. The AI agents can also create, move, and update tickets based on the content of conversations and the boards they have access to, integrating task management directly with communication workflows.

The product specifically addresses the challenges faced by managers who spend significant time in meetings and chasing team members for updates. By deploying AI agents, these necessary conversations can happen automatically while providing the same insights into team progress and project status.

Benefits include freeing up managers from routine communication tasks, providing automated documentation of conversations, and maintaining project management workflows through ticket updates. The system helps managers focus on meaningful work while ensuring team updates and progress tracking continue uninterrupted.

The target users are managers across various domains including product managers, project managers, and general managers who need to maintain team visibility but want to reduce time spent on meetings and update chasing.