FlowBot is an AI automation platform designed specifically for teams operating on WhatsApp. It allows businesses to automate customer support, sales, and marketing activities without requiring any coding knowledge. The platform enables users to train AI agents on their content and deploy them instantly to both website and WhatsApp channels, all within a single workspace.

Key features include intelligent AI agents that handle common queries and provide instant answers, live chat support for real-time customer engagement, and multiple builders including Flows Builder for designing interactive forms and Template Builder for messaging templates. The platform also features a drag-and-drop builder for creating complex WhatsApp bot flows effortlessly. FlowBot supports WhatsApp Flows with native forms directly in chat, allowing users to collect orders, bookings, and customer details using drop-downs, date pickers, and text fields.

The platform integrates with various services including Google Sheets for syncing data and reading/writing responses, Gmail for sending automated emails and triggering flows from incoming emails, Google Calendar for scheduling meetings and sending reminders, and Google Docs for creating, reading, and updating documents automatically. It also supports webhooks for connecting external systems via HTTP requests. FlowBot operates on the official Meta Business API infrastructure for reliable WhatsApp messaging.

Benefits include significantly improved customer response rates, faster communication compared to traditional methods, higher completion rates for forms by keeping experiences in-app, and support for 10+ languages for global communication. The platform achieves 95% customer satisfaction with AI-powered interactions and provides a shared inbox built for real support traffic.

Target users include businesses looking to automate WhatsApp customer support, sales teams seeking to improve conversion rates, marketing teams wanting to send targeted broadcasts, and operations teams managing customer interactions. The platform serves SMEs, e-commerce businesses, agencies managing multiple clients, and various industries including healthcare, retail, and technology.