Notion Custom Agents are autonomous AI teammates designed to automate recurring work for entire teams. They run 24/7 and handle tasks based on assigned triggers or schedules, working continuously whether team members are online or not. The system allows one person to build workflows that benefit the entire team by automating answers, tasks, and updates.

Key features include Q&A agents that provide instant answers using knowledge from Notion and connected tools, task routing agents that automatically capture and triage incoming work to the right teams, and status update agents that gather and summarize the latest information for recurring reports. Agents can be created by describing desired functionality in plain language, with Notion AI building the agent automatically. The platform offers personalized agents that learn your style, follow your instructions, and match your vibe.

The system works by integrating with your existing workflow tools and knowledge bases. Agents use your existing Notion docs and databases as context and run inside Notion while connecting across Slack, Mail, Calendar, and MCP integrations. Custom Agents operate with configurable permissions similar to human teammates, with page-level access control determining what each agent can read and write across different applications.

Benefits include automating hours of work that can be completed in minutes, providing 24/7 operational capability, and eliminating the need for manual task management. Use cases include automating customer support responses, managing project workflows, generating regular reports, coordinating team schedules, and handling routine administrative tasks across multiple integrated platforms.

The product targets Business and Enterprise teams looking to automate recurring work processes, with specific integrations for Slack, Mail, Calendar, and various MCP-connected applications like Linear, Figma, HubSpot, and GitHub. Enterprise features include comprehensive admin controls, audit trails, compliance certifications, and granular permission management for secure deployment.