Kodda

Kodda is a no-code AI chatbot widget designed specifically for customer support. The platform enables businesses to create intelligent chatbots by simply uploading their existing documents, eliminating the need for complex programming or technical setup. The core functionality centers around document-based AI training. Users upload their support documents, FAQs, knowledge base articles, or any relevant documentation, and Kodda transforms this content into an intelligent chatbot capable of answering customer questions accurately. The system operates 24/7, ensuring customers receive immediate assistance regardless of time zones or business hours. Key capabilities include instant chatbot deployment through a simple embed code that works on any website. The no-code approach means support teams can set up and manage the chatbot without involving developers or IT departments. The platform uses advanced RAG (Retrieval-Augmented Generation) and embedding technologies to ensure responses are accurate and contextually relevant to the uploaded documents. The implementation process is straightforward: upload documents, customize the chatbot appearance if desired, and embed the provided widget code on your website. The entire setup can be completed in minutes rather than days or weeks typically required for traditional chatbot development. Benefits include significant reduction in support ticket volume, improved customer satisfaction through instant responses, and cost savings compared to hiring additional support staff. The 24/7 availability ensures global customers always have access to assistance, while the document-based approach guarantees consistent, accurate information delivery. Kodda offers a free plan with no credit card requirement, making it accessible for businesses to test and implement immediately. The platform is particularly suited for small to medium businesses, startups, and any organization looking to automate customer support without technical complexity or significant investment.